(scroll down for updates) 10:00 am — I was number 8 in the store and about number 1 to come out. I then spent about 5 minutes taunting others in line who didn’t have an iPad just yet and then drove home at a relatively reasonable rate of speed to plug in the new new [...]
Steve Jobs has announced a medical leave of absence until June. Team, I am sure all of you saw my letter last week sharing something very personal with the Apple community. Unfortunately, the curiosity over my personal health continues to be a distraction not only for me and my family, but everyone else at Apple [...]
23 days with the Mac Genius and it was solved by a random event. Turns out the fan on the video card was not spinning. The card was ‘working’ when it ran through the hardware checks, but apparently that doesn’t check to see if the fan is spinning or not. The card overheated and the [...]
Yea, it just gets better. So I got fed up with my local retail and decided to go above their heads to get an answer. I called the 800 customer support number, who called the manager of the store, who called the chief genius in and they got things moving quite quickly. Apologies up and [...]
Sigh. Tomorrow will be day 14 of my Mac Pro saga. It started with blue screens of death and bad memory and has expanded into bad hard drives and a ridiculous amount of ‘we’re about to call you’ replies from the Mac Geniuses. What really is bugging me, beside the fact that at this point, [...]
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