PenguinSix

This was the scene at the Hong Kong Apple Store in IFC Mall.  First flowers arrived (with the subsequent media mobbing the mourner).  Tonight there will be an iVigil at 7:00PM where Apple fans will pay their respects.

Spent the morning with the Apple fans and media checking out the new Apple Store in Hong Kong.  Basically it’s an Apple Store, but with a few tweaks here and there for the Asian market, such as a slightly different POS payment system, and more iPads on the floor than you’ll see pretty much at [...]

They took the curtains off the Apple Store and are doing some staff training by the looks of things.  Still on target for an opening this Saturday. The store is going to be very ‘bright’.  Huge windows opening to Hong Kong’s skyline and lots of light will make this a very sunny experience.  Hope they [...]

Apple introduced the new line of MacBook Pro (MBP) laptops last night and like a lot of folks, I’m now stuck in a big debate. Do I buy the most recently updated MBP or do I go with the far sexier, cheaper, and less powerful MacBook Air (MBA)? So I started to make a list. [...]

With the arrival of the Mac Book Air, a debate has arisen amongst my geeky friends, and some more serious questions have likely emerged by potential purchasers of those two machines. First the silly question:  Which is cooler?  Geeks always go for the new new thing, and the Mac Book Air is an incredibly beautiful [...]

“Shopping is the National Sport” of Hong Kong, so the joke often goes. But after purchasing items in Hong Kong and the US, you have to ask if this is the national sport, why is it done so badly here in Hong Kong? The actual process of purchasing an item, say an iPod, here in [...]

(scroll down for updates) 10:00 am — I was number 8 in the store and about number 1 to come out.  I then spent about 5 minutes taunting others in line who didn’t have an iPad just yet and then drove home at a relatively reasonable rate of speed to plug in the new new [...]

Steve Jobs has announced a medical leave of absence until June. Team, I am sure all of you saw my letter last week sharing something very personal with the Apple community. Unfortunately, the curiosity over my personal health continues to be a distraction not only for me and my family, but everyone else at Apple [...]

23 days with the Mac Genius and it was solved by a random event. Turns out the fan on the video card was not spinning. The card was ‘working’ when it ran through the hardware checks, but apparently that doesn’t check to see if the fan is spinning or not. The card overheated and the [...]

Yea, it just gets better. So I got fed up with my local retail and decided to go above their heads to get an answer. I called the 800 customer support number, who called the manager of the store, who called the chief genius in and they got things moving quite quickly. Apologies up and [...]

Sigh. Tomorrow will be day 14 of my Mac Pro saga. It started with blue screens of death and bad memory and has expanded into bad hard drives and a ridiculous amount of ‘we’re about to call you’ replies from the Mac Geniuses. What really is bugging me, beside the fact that at this point, [...]